What happens if a family has lost or misplaced their quote?
It is important they access the “My Account” section of the Virtual Bookstore to reprint it. To keep Customer Loyalty, they must reprint the quote and not create a new one. To maximize their buyback amount, families must only create a quote when it is absolutely necessary. If they received a Guaranteed Buyback price, rest assured, this will remain intact no matter what the situation. *If a family lost its Guaranteed Buyback quote, they must wait until the next business day to create a new buyback quote to ensure they receive Guaranteed Buyback money.
