What happens if a machine breaks down?
Our very comprehensive training will include training on how to fix minor problems such as coin jams or minor malfunctions. However, in the unlikely event that you experience something more serious, one of our highly trained technicians will attend to the problem as soon as possible. Most repairs are carried out within 24 hours of it being reported. Naturally the first 12 months are covered by warranty(or 3 years on the specified components) and because you are one of our operators, repairs after this time will be carried out at a reduced rate. Our representative will explain this cost to you.
