What happens if an order is incomplete?
At RAVE FabriCARE, we pride ourselves on the care we take with your garments and household textiles as well as on the accuracy of your completed orders. On occasion, however, we may still be working on one or more pieces in your order on delivery date. For example, a garment in that order may have a particularly stubborn stain. Or a garment may require a time consuming repair. In this case we’ll deliver the order even though it’s incomplete. And to let you know we haven’t overlooked the missing piece, we’ll attach a special form to your service order ticket. The form will identify the item held back, the reason for the hold back, and the date when we expect to return that item.