What happens if Ive signed up for service and want to cancel?
If you have signed up for a service and want it to stop, or are receiving texts you don’t think you signed up for , then you should start by checking the message for details of how to unsubscribe. If this information is not available then reply to the message and text ‘STOP’, as this is an agreed standard. If this doesn’t work then PhonePayPlus (who used to be called ICSTIS) should be able to help. It is the organisation that regulates products or services – such as competitions, TV voting, helplines, adult entertainment, downloads, new alerts or interactive games – that are charged to users’ phone bills or pre-pay accounts. www.phonepayplus.org.uk O2 has some good advice about premium texts advice at: https://www.o2.co.
If you have signed up for a service and want it to stop, or are receiving texts you don’t think you signed up for , then you should start by checking the message for details of how to unsubscribe. If this information is not available then reply to the message and text ‘STOP’, as this is an agreed standard. If this doesn’t work then PhonePayPlus (who used to be called ICSTIS) should be able to help. It is the organisation that regulates products or services – such as competitions, TV voting, helplines, adult entertainment, downloads, new alerts or interactive games – that are charged to users’ phone bills or pre-pay accounts.
