What happens if my Gap Year Cashplus prepaid MasterCard is lost or stolen?
If you lose your Gap Year Cashplus card or it is stolen, call our Customer Services team immediately on 0871 277 5599*. If you are abroad call +44 207 153 8940 (calls will be charged at the international rate set by that country and may be recorded). When you call you will be asked to provide your card number and other details so that we can verify we are talking to the correct person. If our records show that there is money remaining on your account, we will cancel your Card and issue a new one to the address on your Account within 14 days (see Fee Summary). You may be required to help us, our agents or the police, if your card is lost or stolen or we suspect that the card is being misused.
