What happens if there is an error when converting to a substitute check?
If there is an error relating to a substitute check, there is a process by which you will be able to get a re-credit for any disputed funds within 10 days (up to $2,500 for each disputed check). This will give the institution time to resolve the matter, but allow you access to your funds during that time. The consumer re-credit rights and procedures will be explained in a notice provided to existing members and to new account members.
