What happens once I request free access to view the preliminary background check on a job seeker?
Once you request free access to a preliminary background check on a job seeker, the job seeker must authorize you to view their background check. If the job seeker approves, you will automatically be alerted that the check is available for viewing via email and in the Background Check section of your Account. If the job seeker does not approve, it may be that they are not interested in your position or they are not yet comfortable releasing the information to you. Due to the sensitive information included in background checks, job seekers will typically only release their background check information to a family they have met in person and are comfortable that the family needs their information for legitimate hiring purposes. Also, if you have not received a response to your request, try sending the job seeker a message through our Message Center to confirm your request.
