What happens to calls while the port is being processed?
During the porting process, you should be able to make calls right away from your new Verizon Wireless phone, including calls to 911, but you will not be able to receive calls, including return calls from 911 personnel, on your Verizon Wireless phone until the port is complete. In addition, during the porting process, your ability to make and receive calls, including calls to and from 911, using your old phone may vary depending on your old service provider. As a result, you may want to consider maintaining access to both your old phone and your new wireless phone until the port is complete. Upon completion of the port, you will no longer have service under that number with your old service provider, and you’ll be able to make and receive calls using your Verizon Wireless phone. If you are porting with your existing wireless phone, you should be able to make calls, including calls to 911, during the porting process, but you will not be able to receive any calls, including return calls
