What happens when my personnel file has been misplaced and pertinent information needed in processing my lane change is no longer available to determine my total credits on file?
First we do a search of the department to determine if anyone has the personnel file. However, we ask that anyone applying for a lane change provide all transcripts. Lane change applications are returned if all transcripts are not submitted with the form. Therefore, we recommend that you acquire all transcripts prior to applying for a lane change to expedite the process.
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