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What if a guest can not see my ScreenConnect webpage?

April 26, 2017guest screenconnect webpage

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What if a guest can not see my ScreenConnect webpage?

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If a guest can not see your webpage after the installation we highly recommend checking the ScreenConnect administrator/status tab for any warnings or errors. If there is a warning follow the supplied instructions to remedy the problem. Often the problem is related to external accessibility issues and for that the port forwarding knowledge base article is a good reference guide to review.