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What if an export to Excel does not work?

April 26, 2017Excel export

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What if an export to Excel does not work?

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If you attempt to export the information from the “Bill and Payment History” screen to Excel and the export is unsuccessful, please follow the steps below: 1. Select Tools from the top menu. 2. Choose Internet Options. 3. Click Advanced. 4. Scroll down and locate the section labeled Security. 5. Under Security, uncheck Do not save encrypted pages to disk and click OK.