What if my clients landlord isnt properly maintaining the unit or is neglecting his or her duties?
The client should put the non-emergency complaint in writing and submit it to the landlord (also submit a copy to EDEN). The landlord then has thirty days to make repairs. If the client is still not satisfied after thirty days, a complaint inspection will be scheduled. Please also reference the Ohio Landlord Tenant Law for more information on this matter. For emergency situations, such as no heat in the winter or a broken water pipe, please contact your landlord and EDEN immediately.
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