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What if the item is faulty or not as described?

April 26, 2017faulty

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What if the item is faulty or not as described?

1 Answer

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Posted

We do guarantee that all items you purchase are brand new and in the condition stated in the auction. We have stringent quality control so these are rare occasions. If for any reason there is a discrepancy between what you received and what is described in the auction, please do not hesitate to contact us – your satisfaction is important to us! However, if it occurs we are happy to exchange the item. If the same item is not available, please feel free to choose an item of your choice from the store. -Excezz Baggage will bare shipping charges. Please notify within 48 hours.