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What if the patient or caregiver is at the local community pharmacy and the pharmacist is having problems using the HP RxCard (PBM Card)?

April 26, 2017caregiver HP local patient pharmacist pharmacy problems rxcard

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What if the patient or caregiver is at the local community pharmacy and the pharmacist is having problems using the HP RxCard (PBM Card)?

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Hospice nurses can simply direct the local pharmacy staff to contact HP’s dedicated pharmacy help line directly. The phone number is located on the HP RxCard. Having a copy of the card is useful to answer simple questions about the billing/adjudication process, including billing codes.