What if there is a technical problem that prevents communication?
As reliable as internet connections are today (at least through major providers), there are a number of reasons why an internet connection might not work or be available immediately. Remember that for online services you must allow enough time to complete payment transactions. If a technical problem occurs in the transmission network or local computer which prevents online communication, you will be notified as soon as possible and allowed to obtain a credit or refund for any unused, prepaid services.