What information might support request to help troubleshoot problem once customer has already called support?
ProCurve Support might request customer to fill out Support form, to make the support process most efficient, and aid in troubleshooting problem quicker. Support forms are located at http://www.procurve.com/customercare/support/forms/index.htm. Find your product and complete information in form. Only complete support form at the request of support agent. Some problems/failures do not require customers to complete form. The form below is for the 8200zl.
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