What is a prenote authorization?
When you first sign up to pay your water bill using a checking account, we run a prenote transaction in the amount of $0.00. This transaction allows us to verify your bank account information. You aren’t charged for the transaction, although it does delay your ability to pay your water bill online the first time for six to eight working days. We’ll notify you via e-mail that your account has been verified and that you can now pay your water bill online. Please take this into consideration the first time you’re signing up for service to avoid late fees.
