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What is a VIP customer?

April 26, 2017customer VIP

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What is a VIP customer?

1 Answer

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VIP status is dynamically determined when an item is returned, and is based on the relative value of the item being returned compared to your past sales history. You might have VIP status for one return, but not for another. Very roughly speaking, if the item being returned has a value less than one-tenth of the total purchases you have made from us, then you wil have VIP status for that return.