What is an ATM denial?
An ATM denial occurs when you try to withdraw more money than you have available in your account. It is important to keep track of your balance. You may check your balance by; Going to the website at www.myaccount.chase.com OR Calling Chase Customer Service at 1-866-847-8586 Please Note: An incorrect PIN entry is not an ATM denial. An ATM denial will charge a transaction fee of $1.00. An ATM Inquiry to check your balance will charge a transaction fee of $0.50.