What Is Behavioral-Based Interviewing Skills Training?
The behavioral-based interviewing skills training process involves five steps. First, participants are taught to identify key behaviors necessary for job success. Second, participants learn to develop specific questions related to these behavioral success factors. These questions also take into consideration the organizational culture and the particular knowledge, skills, and abilities important to succeed in specific jobs. Third, participants receive training on how to avoid common interviewing errors. Fourth, participants receive training on effective interviewing techniques. This includes asking probing follow-up questions, controlling the pace of the interview, and setting the tone for an effective interview. Finally, participants practice what they’ve learned via role-playing and receive feedback on their interviewing skills.
