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What is customization and integration of cross-industry applications (Item 22)?

April 26, 2017applications cross-industry Customization Integration

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What is customization and integration of cross-industry applications (Item 22)?

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This service consists of adapting (modifying, configuring, etc.) and installing an existing cross-industry application so that it functions within the clients’ information system environment. Additional services may include custom programming and training. Exclude receipts from: Service contracts where customization and integration is bundled with the hosting and management of the application on an on-going basis.