What is Enhanced Call Verification and how does it work?
Enhanced Call Verification is a simple and effective way that you can help avoid sending law enforcement to false alarms. It requires your alarm company to attempt to verify the alarm activation by making a minimum of two phone calls to two different numbers prior to dispatching law enforcement. The first call is to the home or business where the alarm is occurring, and, having failed to reach a responsible party, a second call is made to a different phone number that will most likely be answered after hours or when the alarm owner is away. The most effective second call is to a cell phone. The Enhanced Call Verification procedure is only used for burglar alarm signals. All fire, medical, panic, hold-up or duress and robbery signals would follow the dispatch procedures required by your local ordinance and/or policies and in accordance with the alarm company’s standard operating procedure. What is a typical scenario where Enhanced Call Verification would be used? You are in your car get
