What is my RCN Secure Account Password?
You should have received notification encouraging you to establish an account security password. You may have called and set up your password with an agent over the phone or you may have accessed our web site and created your password online. You will need this password to complete registration. Back to top Why is my My RCN password changing? RCN has voluntarily undertaken an initiative to improve your account security. Once this process is complete, RCN will meet or exceed the Customer Proprietary Network Information (CPNI) guidelines as laid out by the Federal Communications Commission. You should have received notification encouraging you to establish an account security password. You will need this password to complete registration. Please call 1-877-RCN-BILL (877-726-2455) between the hours of 8:00 AM to 5:00 PM EST Monday through Friday for more information surrounding this change. Back to top Who can use My RCN? At this time it is only available for residential RCN customers. Ba