What is plain language?
Our measure of plain language is behavioral: Can the people who are the audience for the material quickly and easily • find what they need • understand what they find • act appropriately on that understanding? Plain language is more than just short words and short sentences although those are often two very important guidelines for plain language. When you create material in plain language, you also organize it logically for the audience. You consider how well the layout of your pages or screens works for the audience.
