What is ProCors process for collection?
In performing collections, we are sensitive to the negative effects of overzealous recovery efforts and are aware and respectful of the rights of legally responsible patients and consumers. The Fair Debt Collection Practices Act (FDCPA) guides staff actions ensuring that a positive public image of both the client and ProCor is maintained. Once you place an account with us, we send an initial collection letter to the debtor letting them know the account has been placed with us, whom the creditor is (you), and how much is owed. By law, we also must let them know that they have 30 days to dispute the debt or request verification. We wait a few days to be certain they have received this letter, and then begin to call. We make two to three phone calls and send out two letters in this time frame. After 30 days, if there has not been a payment or response, we send a demand for payment and a notice that the debt will be reported if payment or arrangements are not made within five days. Phone c
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- What is ProCors process for collection?
