What is Prometrics re-schedule and cancellation policy?
If you wish to change your exam date or time, or cancel your appointment, you must do so before noon on two (2) business days prior to your appointment. This Web site is available 24 hours a day, seven (7) days a week and can serve all of your appointment scheduling, rescheduling and cancellation needs. There is no charge for rescheduling or canceling an appointment if the change is made before noon two (2) business days prior to your appointment.