What is Remote Tech Support?
A Remote support is that in which a technical support is provided by using a technology such phones, software, emails etc. This support is provided from anywhere. These are 24/7 support services. You can get your problem solved from anywhere. My company is also using the IT Support Services of Network Fish. They provide different type of IT support services.
Remote tech support (also technical support) is a range of services providing assistance with computer hardware or software by a technician that is not located on your business location. In general, technical support services attempt to help the user solve specific problems with a productrather than providing training, customization, or other types of support services.