What is Social Engineering/Pretexting?
Social Engineering or Pretexting is the general attempt to influence people to behave a certain way or believe something. In terms of personal information or account fraud, Pretexting is often used to “con” people out of their information whether by phone, email or mail. For example, someone may call a customer under false pretenses, pretending to be from the bank itself, from an affiliate, or some other business. The caller then requests personal information that can include account numbers, social security numbers, the existence of any retirement accounts, etc.
