What is Tellme®?
The use of Internet and telephone technology has become something that many people rely on every day. Using these services can take many forms, calling directory assistance for a phone number, using Google to locate the restaurants in a neighborhood, and even using the yellow pages to find information about a particular business. Advancements in technology and increased use of mobile phones have produced several technologies, one of them Tellme®, which allows users to call or send a Short Message Service (SMS) message to retrieve business information or telephone numbers. Calling Tellme® is a great way to find a pizzeria on the way to movie night with friends. Tellme® uses voice xml to allow voice input from a caller. When a user calls the Tellme® 800 number, they are presented with a list of categories of information they can access through the Tellme® service. When the caller looks for information, the Tellme® service reads the found information back to the caller. If the request is