Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is the Agent Stats table used for in Interaction Dialer?

agent Dialer interaction stats Table Used
0
Posted

What is the Agent Stats table used for in Interaction Dialer?

0 CommentsAdd a Comment

1 Answer

0

• This table is where agent statistics are stored. As agents transition to different call stages (Idle, Connected, WrapUp, DND), a new entry is added to the stat table. • Agent statistics are used to gather data from the campaign for predictive reports.

0 CommentsAdd a Comment
What is your question?

*Sadly, we had to bring back ads too. Hopefully more targeted.