What is the Call Controller with SoftPhone?
The Call Controllerâ„¢ is a free, interactive desktop tool that enables real-time control of your incoming calls and faxes and access to entire phone system. Using the Call Controller, you can screen calls and determine how they are handled, respond to callers with text-to-voice messages without answering, send and receive faxes and access account and contacts. When a Call Controller is assigned to a separate line, it becomes a softphone, acting just like a regular phone, allowing the user to make outbound calls and pick up calls already sent to voicemail.