What is the difference between authorized dealers and the “gray market”?
Authorized Dealers Gray-Market Dealers Authorized dealers obtain their watches directly from the manufacturer or the manufacturer’s authorized agents. An authorized dealer is able to offer the manufacturer’s warranty, plus all official papers or certificates, warranty cards correctly filled out, booklets, and any other materials intended by the manufacturer to accompany the watch. Authorized dealers have access to manufacturer literature, support, training, and parts. Gray market dealers are essentially non-authorized re-sellers. Gray market dealers obtain their watches from a variety of sources all over the world, and they cannot offer the manufacturer’s warranty. Because “Gray’s” bypass authorized channels, they usually offer lower prices than authorized dealers. Some gray market dealers offer their own warranty, however you can never be sure about the quality of the person who will work on the watch, their training, or their access to parts, should the watch require repair. Some gra
Authorized dealers obtain their watches directly from the manufacturer or the manufacturer’s authorized agents. An authorized dealer is able to offer the Manufacturers warranty, plus all official papers or certificates, warranty cards correctly filled out, booklets, and any other materials intended by the manufacturer to accompany the watch. Authorized dealers have access to manufacturer literature, support, training, and parts. Gray market dealers are essentially non-authorized re-sellers. Gray market dealers obtain their watches from a variety of sources all over the world, and they cannot offer an manufacturer warranty. Because “Gray’s” bypass authorized channels they usually offer lower prices than authorized dealers would. Some gray market dealers offer their own warranty, however you can never be sure about the quality of the person who will work on the watch, their training, or their access to parts, should the watch require repair. Some gray market dealers do not offer all boxe
