What is the difference between knowledge management and file management?
The major difference in between KM and traditional file management lies in the preservation of intellectual capital. The ultimate goal of KM is to minimize mistakes through knowledge interaction, and to stimulate innovation. Therefore KM system should be a platform for communication and interaction between employees. KM should be a process of mutual interaction. It is not only passively collecting the information (like collecting a bunch of files), but also being able to convert that information into an enterprise culture which encourages people to focus more on information exchange. With the mutual exchange of information, the information then produces value. For example, provide an open discussion arena by using an electronic conference environment. One which allows the employees to repeatedly and freely discuss and argue their thinking and it will stimulate more ideas and innovations.
