Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What is the difference between soft and hard bounces?

April 26, 2017bounces difference hard soft

0

Posted

What is the difference between soft and hard bounces?

1 Answer

0

Posted

A soft bounce is an email that was undeliverable because of any of the following: The mail server was down, The mail server was not accepting mail at the time, or The subscriber’s inbox was full. A hard bounce is an email that was undeliverable because of any of the following: The domain does not exist, The domain does not have a mail server, or The e-mail address does not exist on the domain. Informz classifies your soft and hard bounces on your mailing activity report. And, will automatically re-send your soft bounces up to 12 hours after the published time.