What is the difference between WonderDesk Standard and WonderDesk SQL?
There is almost no difference, other than the way the database information is stored. Note: You may see slight differences between the versions, but we try our best to keep both versions identical. Check the version notes page and play with the online demos. WonderDesk Standard WonderDesk Standard uses flat file, pipe ~~ delimited databases. Actually, it uses 4 databases: Open calls, Closed calls, Customer Info, and FAQ. Since your open call queue is very small in comparison to the closed calls, your day to day use of the WonderDesk will run at optimal speed. We have also made a Microsoft Access and Excel import macro that will allow you to import the closed calls, open calls, and customer info database with a click of a button. The advantage of using a flat file system, is the simplicity of installation, and direct access to the files on your web server (getting access to the SQL data is a bit trickier.) The WonderDesk Standard installs easily on almost any web server since the flat f
