Anytime a new customer gets an alarm system, it takes a period of time for you to become familiar with your system and its operation. The familiarization period begins immediately after you activate your alarm system. During your familiarization period, there will be no response to your alarm by our monitoring facility, even if there is a real emergency. The reason this familiarization period exists is because many new alarm system owners have a high frequency of false alarms during the first 48 hours of having the security system activated. With any alarm company, the minimum length of time for the familiarization period is 48 hours (two days). We created a longer period of time for our customers to have the option to have a five-day familiarization period, which allows a little extra time for you and your family to get used to your alarm system. If you would like to have a full five-day familiarization period, do not reject the familiarization period on your contract. If you would pr