What is the order cancellation policy?
Refund requests must be made in writing via fax or mail. A full refund, less a $50 service charge, will be made for requests received or postmarked at least 10 business days prior to the seminar. No refunds will be made thereafter. However, as a courtesy, we will allow application of payment toward a future CEA seminar within one year from the date of cancellation. Please note that if a person does not attend and does not contact us to cancel as described above, they are responsible for the entire payment. Substitute registrants are welcome and may be named at any time. Refunds will not be made because of adverse weather conditions.
Substitute registrants are welcome and may be named at any time. If you cancel six or more business days prior to the seminar, you will receive a full refund, less a $20.00 service charge per attendee ($30.00 for Canadian registrations). If you cancel within five business days, you are not entitled to a cash refund. However, as a courtesy, we will allow you to apply your payment toward a future Lorman seminar within one year from the date you cancel. Your payment is transferable. Please note that if you do not attend and you do not contact us to cancel as described above, you are responsible for the entire payment.
