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What is the procedure to report and correct any technical or operational difficulty?

April 26, 2017difficulty operational procedure report Technical

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What is the procedure to report and correct any technical or operational difficulty?

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In the unlikely event of any difficulties, you have access to a fault reporting system within the ‘contact us’ section when you login to your account. This facility allows real time reporting of any problems or queries you may have, while the ‘contact us’ profile keeps a log of all questions and answers for you to have a permanent record and filing system of all communications.