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What is the process for logging a support issue?

April 26, 2017ISSUE logging process support

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What is the process for logging a support issue?

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Log into http://issues.knowledgetree.com using the profile issued to you when you purchased your license. Log an issue against the KnowledgeTree Commercial Support project. You will be issued with a tracking number to help you track the resolution of your issue. Visit http://www.knowledgetree.com/commercial_support for further details.