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What is the role of the IT help desk in assisting users with key recovery?

April 26, 2017Assisting help desk key recovery Users

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What is the role of the IT help desk in assisting users with key recovery?

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One Time Password is a Help Disk-assisted recovery feature that enables user to recover access to their machines even if they’ve forgotten their password or PIN and the answers to their Authenti-Check questions. One Time Password uses a secure challenge and response system based on public/private key cryptography to provide a user with one-time access to their machine.