What is the substitution policy for Gift Baskets?
Click here to go back. return to top 1. Substitution may be necessary to ensure your gift basket is delivered in a timely manner. The utmost care and attention will be given to your order to ensure that it is as similar as possible to the requested items; and 2. There shall be no substitution in type of arrangement; that is, no change in size or shape; and 3. When substitution is necessary, the utmost care shall be taken to maintain the overall effect of the gift basket that you ordered.