WHAT IS THE TRAINING SIMULATION?
First-level supervisors are often expected to present information pertaining to new guidelines, regulations, equipment or methods to the personnel who report to them. In these settings, it is not uncommon for personnel to resist new ways of doing things, and the first-level supervisor must deal with concerns that are raised. This is a difficult assignment, especially if the supervisor has a stronger identification with the employees than with management. And yet, it is imperative to the organizational change process to have first-level supervisors who can effectively bring about change, and make the case effectively for new procedures, rules, methods, and so forth. The Training Simulation exercise is designed to separate those who can effectively present information regarding new methods or procedures, and then respond to the kinds of questions typically asked by employees who are being asked to change their current way of operating. In today’s rapidly changing organizations, with an e
