What is the Video Relay Service (VRS)?
It is a telephone communication service for a person who has a hearing or speech impairment. The VRS is the video counterpart of a TTY relay service, in which the user types on a terminal, and the relay operator speaks the messages to the recipient. In a VRS system, a videophone is used, and the user dials a VRS operator who is fluent in American Sign Language (ASL). The operator dials the recipients telephone, views the signing over the videophone, and converts it to speech. The operator also converts the spoken responses back to ASL for the VRS user. For more information, contact Sprint Hawaii Telecommunications Relay Service 925 Dillingham Blvd.
