What is the Warranty/Return Policy?
A. Skamper-Ramp accepts returns for product failure due to manufacturer defect only. Skamper Industries does not accept returns for unused/untried ramps. We offer a one-year manufacturers warranty against product defect. If, however, your product arrives and is missing any of the listed parts, this is an oversight by our packaging facility. Please contact us immediately and the missing parts will be mailed to you at no charge via USPS First Class. If your ramp fails or breaks, please contact the vendor from whom you purchased it to receive return instructions and an RMA number. You are responsible for shipping charges back to Skamper Industries for inspection. Skamper Industries will inspect the product and notify the vendor if the return qualifies as a warranty/product defect return. If the ramp is defective, a replacement will be sent to you at no charge. Returns due to manufacturer defect/failure must adhere to the above conditions and in addition: The product must be returned is in
