What is this “code” number and how is it different from my password or passcode?
Your system code number is generally a 4 digit number, that you would enter at the keypad, to arm and disarm your system. (Turn it on and off). A password or passcode is a number, or number-letter sequence, or a word that you use to identify yourself to our Central Station Operators. Sometimes your system code is the same as your password / passcode. It is vitally important that all persons allowed to use your system, have a code number (to turn the system on and off) and a password or passcode, in case they need to confirm with us that they are valid users. Individuals attempting to communicate with us regarding activated alarms, who do not provide valid passcodes or passwords, will be disregarded and the authorities will be dispatched.