What is troubleshooting and how long does it take?
Troubleshooting is how we go about finding out exactly what is the root cause of your problem. We go about this by a hands-on examination and testing of your wiring and listening to your description of the problem. The more you can tell us about the problem: when, where and how it occurred, the quicker we can uncover the underlying problem and give you an exact cost to correct it. A good deal of the time finding the right solution to the problem is easier than determining the cause of the problem. The good news to you is that you are given a total job cost for fixing the problem and your dispatch fee takes care of discovering the real cause of the problem.