What is verification and why is it important?
Professional central monitoring centers will usually make an attempt to verify alarm or other emergency signals before taking action. Exceptions are holdup, duress or other situations where an attempt to verify the authenticity of an alarm activation could potentially put you at greater risk. The most basic form of verification entails the dispatcher calling the residence or business after receiving an alarm signal. Other more elaborate methods of verification are two-way voice monitoring, Enhanced Call Verification (ECV) and Private Response Service (or Guard Service). By confirming alarm signals, unnecessary dispatches of the authorities are avoided, saving you fines and embarrassment, as well as helping to ensure that the right type of emergency help is dispatched.
