What is Workflow Management?
Workflow management is a system of overseeing the process of passing information, documents, and tasks from one employee or machine within a business to another. Through proper workflow management, each of these employees or machines will pass the work on according to a predetermined procedure. As technology advances, much workflow management has become automated and takes advantage of special software to make the process much smoother. Workflow management is an important component of a business for a variety of reasons. The primary advantage to workflow management is improved efficiency within the business. By automating many of the processes within a business and establishing a procedure that is consistently followed, unnecessary steps are eliminated, and every member of the team is fully aware of his or her responsibilities.
