What kind of support will be provided to principals and secretaries?
IT staff involved with the old student information system will be available for on-site support. In addition to this help our principal on special assignment is also available for support at the building level. The IT Call Center is also available at 503-916-4357. • Will there be a time gap between training and use of the new system? How will this be addressed? Yes. A gap is unavoidable because of the time involved in training the large number of people that need to be trained prior to installation of eSIS. IT will make refresher courses and Quick Reference Cards available to aid users. • How will IT help elementary schools update their antique computers and provide more Internet access? See the answer to question number 5 regarding new and refurbished computers. We realize that adequate computers are necessary for eSIS to be successful and will deploy updated computers as quickly as circumstances allow. In any event, IT plans to have these in place before all teachers are on the syste
