Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

What level of support is available for the email server?

April 26, 2017email server level support

0

Posted

What level of support is available for the email server?

2 Answers

0

Posted

The email service is categorized as a 24/7 service. However, the server will be unavailable during certain times for regular system maintenance. Users will receive notice in advance for scheduled outages via the enterprise system alert facility on our ITS website. ITS staff are on call 24/7 to respond to emergency problems that are related to the new exchange server.

0

Posted

The email service is categorized as a 24/7 service. However, the server will be unavailable during certain times for regular system maintenance. Users will receive notice in advance for scheduled outages via the enterprise system alert facility located at the bottom right of www.alamo.edu/it. IT staff are on call 24/7 to respond to emergency problems that are related to the exchange server.